PQRSF forms

PQRSf filing form

Your opinion is very important to Comfenalco Valle Delagente, that is why we want to know your experience with our programs and services. Remember that the veracity of your data makes it easier for us to provide a timely response.

They are the requests, complaints, claims, suggestions and congratulations that users can send verbally or in writing through the PQRSF contact channels.

The following describes the different categories of statements or requests that customers can submit about the services and / or programs of the Comfenalco Valle delagente Compensation Fund, these can be given verbally or in writing through the contact channels defined for this end.
 
Suggestion: customer expectations about the products and / or services, that you would like to find and that we currently do not have or that we have, but do not meet your expectations.
* Application: The right of every person to submit requests for documentation and / or respectful consultations, guidance, clarification or explanation related to the provision of any of our services or legal regulations.
* Positive comment / Congratulations: expressionThose that exalt the work of the collaborators or processes carried out in Comfenalco Valle delagente. 
* Complain:  comments on Comfenalco Valle delagente employees, in cases such as personal presentation, behaviors and conduct observed in the performance of their duties.
* Claim: cComments about the processes, insufficient provision of a service, unjustified suspension and / or violation of rights granted by law.
1. Enter the portal or define the channel established for the filing of a PQRSf of your choice.
2. Start procedure: Completely filling out the form or providing contact information, authorization of data processing policy, identity document number, type of request or request, city and description of the reason or comment.
3. File the PQRSf: The registration number and the response time to your request will be sent to you by email.
4. Comfenalco Valle Delagente reviews the case.
5. Comfenalco Valle Delagente communicates the response via email or certified mail.
6. Comfenalco Valle Delagente validates satisfaction with the response, through virtual or telephone surveys.
  • Box filing form on the corporate website.
  • Email.
  • Hotlines.
  • Face-to-face care.
  • Letter.
  • Suggestions mailbox.

If your request is related to EPS, click the button

Service to which you wish to direct your request

PQRSF - Membership, Contributions and Certificates

  • Note: This form enters the Customer Service email mailbox where it is filed for management and response.

PQRSF - Employment Agency

  • Note: This form enters the Customer Service email mailbox where it is filed for management and response.

PQRSF - Travel Agency

  • Note: This form enters the Customer Service email mailbox where it is filed for management and response.

PQRSF - Agent Agenda / Agent Tickets

  • Note: This form enters the Customer Service email mailbox where it is filed for management and response.

PQRSF - Service Channels

  • Note: This form enters the Customer Service email mailbox where it is filed for management and response.

PQRSF - Agreements and Alliances

  • Note: This form enters the Customer Service email mailbox where it is filed for management and response.

PQRSF - National and international cooperation

  • Note: This form enters the Customer Service email mailbox where it is filed for management and response.

PQRSF - Financial Credits

  • Note: This form enters the Customer Service email mailbox where it is filed for management and response.

PQRSF - Education and Culture

  • Note: This form enters the Customer Service email mailbox where it is filed for management and response.

PQRSF - Billing and Collections Comfenalco

  • Note: This form enters the Customer Service email mailbox where it is filed for management and response.

PQRSF - Business Management

  • Note: This form enters the Customer Service email mailbox where it is filed for management and response.

PQRSF - Comfenalco Valle delagente Hotels

  • Note: This form enters the Customer Service email mailbox where it is filed for management and response.

PQRSF - Maintenance and Safety

  • Note: This form enters the Customer Service email mailbox where it is filed for management and response.

PQRSF - Personal Data Protection

  • Note: This form enters the Customer Service email mailbox where it is filed for management and response.

PQRSF - Recreation and Sports

  • Note: This form enters the Customer Service email mailbox where it is filed for management and response.

PQRSF - Treasury

  • Note: This form enters the Customer Service email mailbox where it is filed for management and response.

PQRSF - Housing

  • Note: This form enters the Customer Service email mailbox where it is filed for management and response.

Register your request to the Compensation Fund below:

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