To take care of the health of all and avoid crowds, the capacity of face-to-face attention in our administrative headquarters has a maximum capacity of 20%, for this reason we continue to promote among the affiliates and the community in general, the consultation of the services of the Compensation Fund through of our virtual service channels.
From the safety and comfort of your home, you can carry out the procedures for Registration and Contributions on membership and subsidy by entering our website through the Virtual Branch button: https://www.comfenalcovalle.com.co/sucursal-virtual-inicio
Likewise, the services of Housing, Recreation, Education, Employability, Financial Services and Customer Service, have attention through non-face-to-face channels such as website, contact us form, virtual advisor (Diligente), service line 8862727 and email customer firstname.lastname@example.org
Also, from the application store of your cell phone, download our Comfenalco Valle delagente App, for free and consult information such as:
- Housing allowance: Know the status of your application for this subsidy.
- Monetary family allowance: Check the payment of this subsidy.
- Virtual Services Card: View your card and that of your beneficiaries.
- Customer Service (PQRSF): Check the status of requests or claims made through our service channels.
To access the application you must register with email, with Google user or social networks. You will receive a confirmation email to validate your account and follow the instructions. Only active or retired affiliates can access because the App verifies the name and identity document registered in our database.
In this way we open up more possibilities for you to quickly and safely access our Compensation Fund services from the comfort of your home or office.
We are digital agent
Comfenalco Valle delagente
Family Compensation Fund