Services card

The physical Service Card is a means of identification and payment of the monetary subsidy for Comfenalco Valle Delagente affiliates who have received and activated the card until the first quarter of 2021. Now we are promoting the use of digital means to identify the affiliate as the Delagente Virtual Card available in our Comfenalco Valle Delagente App, and for the payment of the cash subsidy the Delagente Wallet desde la App Cobre para dispositivos Android e IOS (Apple). 

This card does not expire, which means that if you change your company (the new company being affiliated with Comfenalco Valle Delagente) you will be able to continue using it without having to replace it.

To collect the Family Cash Subsidy through the Service Card, there is a network of commercial establishments, where you can redeem it.

Comfenalco Valle delagente - Tarjeta de Servicios

Mister Affiliate beneficiary, consume the family allowance before three (3) years so that the right does not prescribe - Article 6 Law 21 of 1.982.

Check your Delagente Virtual Card from our App

You can see your virtual Card to validate your membership and that of your family from the application. Make it very easy:

  1. 1. Enter the App.
  2. 2. Login or register.
  3. 3. Select the menu and click Check ID.

Steps to activate the Service Card

Who should do it: This is a service only for the affiliated worker who is a beneficiary of the family allowance.

Comfenalco Valle delagente - Tarjeta de Servicios

Follow the steps below:

1. To do it: Call 886 27 27 or the national free line 01 8000 93 8585, mark option 1 of the Service Card, to begin, mark zero (0) and mark one (1) for activation.

2. How do I get my password: Correctly answering the questions asked by our contact center collaborator.

3. You get the personal password: This password is four (4) digits long and is personal and non-transferable.
If you have completed all the activation steps, the cash family allowance will be deposited no later than the last business day of each month.

If you as an affiliate do not have beneficiaries (children or parents) for whom you receive Family Cash Subsidy, you do not need to do any type of activation by telephone.

Services Card

How to check the balance or value of your monetary family allowance?

Do so by calling our hotline

Dial 1 and follow the instructions

Steps to check the balance of the Services Card

Who should do it: This is a service only for the affiliated worker who is a beneficiary of the family allowance.

Follow the steps below:

1. To do it: Call 886 27 27 or the free national line 01 8000 93 8585, mark option one (1) of the Service Card, to begin, mark zero (0), balance inquiry, mark two (2).

2. Security in the consultation: Enter your identity document number, number sign (#) and your four (4) digit personal password.

3. You get the balance of the family allowance

If you as an affiliate do not have beneficiaries (children or parents) for whom you receive Family Cash Subsidy, you do not need to make any type of consultation by telephone.

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