Frequently asked questions and answers

Frequently asked questions and answers

Registration and Contributions (Affiliation)

First, the company you work for must be linked to Comfenalco Valle. Subsequently, you must fill out the worker affiliation form, seal it in the company and attach the documents required for your affiliation and that of your beneficiaries.

Worker)

Copy of identity card: Under 18 years of age.

Copy of the citizenship card or foreigner's card: Over 18 years of age.

Spouse / Partner

Copy of identity card: Under 18 years of age.

Copy of the citizenship card or foreigner's card: Over 18 years of age.

Copy of the marriage civil registry if they are married.

Sworn statement of the affiliation form if they live in a free union.

Certificate from the company where the spouse or partner works, with salary and Fund to which they are affiliated.

Children / Stepchildren

Copy of the birth certificate to demonstrate kinship with the worker.

Copy of identity card: Under 18 years of age.

Copy of the citizenship card or foreigner's card: Over 18 years of age.

Sworn statement of the affiliation form, confirming whether or not he receives a family subsidy for the step-child(ies), by another Compensation Fund.

Custody issued by a competent entity (except stepchildren with single parentage or when they are orphans of father or mother, in this case present a death certificate).

Original certificate of schooling for the current year, issued by an officially approved educational establishment: Over 12 years of age.

Siblings (Must be orphans of both parents)

Copy of the birth certificate of the worker and his brother, to demonstrate kinship.

Copy of identity card: Under 18 years of age.

Copy of the citizenship card or foreigner's card: Over 18 years of age.

Copy of the civil death records of both parents.

Sworn statement of the affiliation form, where it indicates the economic dependence of the brother.

Original certificate of schooling for the current year, issued by an officially approved educational establishment: Over 12 years of age.

Parents (They must be economically dependent on the worker and not receive any salary, pension or income)

Copy of the worker's birth certificate to demonstrate kinship with the parents.

Copy of the citizenship card or immigration card.

Sworn statement of the affiliation form, indicating the financial dependence of the parent(s) and not receiving any salary, pension or income.

Disabled Children, Stepchildren, Siblings and Parents (No Age Limit)

Certificate of disability or reduced physical capacity that prevents them from working, issued by the competent entity.

Adoptive children, as long as the modified Civil Registry of Birth has been presented, in which the name of the parent(s) adopting the minor appears, have the same rights and duties as children. natural.

It can be claimed at service points or in the Registration and Contributions area of each of our administrative headquarters

From the moment of your affiliation, you will be able to access the different services offered by your Comfenalco Valle Family Compensation Fund.

The legal regulations in force only allow the worker to register as beneficiaries his children, his spouse or permanent partner, the parents (who do not receive income or are pensioners) who are financially dependent on him and siblings who are orphans of both parents.

  • If it has not been cashed within six months after the check is issued, as long as it has not been issued for more than three years, you must present the check(s) together with a letter of request to reissue them.
  • If it has not been charged for deterioration and it has not exceeded three years since it was issued, you must deliver it along with a letter requesting its reissue.
  • If it is due to loss, you must submit a letter indicating the request and attaching the corresponding complaint to the competent authority.
  • In all cases, the requested documentation must be presented in the Registration and Contributions area of the nearest Administrative Headquarters.

You must send to the Registry and Contributions of the nearest Administrative Headquarters, a photocopy of the new identity document, in which the name and identification number of the worker must be written at the top of the copy.

The update can be done through the Registration and Contributions area, on the Comfenalco Valle hotline, by written communication or through our Web Portal through the Contact Us section. You must report the following information: Identification, Name, Address, Neighborhood, Telephone, City, email and cell phone.

You must request the affiliation form as a pensioner at our offices. If you are in Cali, go to carrera 6 # 6-36, fill it out and attach a copy of your ID, the last two payment slips. After being affiliated you can add to your family group.

Employers are obliged to make the payment of contributions to the Social Protection System, through the Integrated PILA Contribution Settlement form and on the established dates. The maximum deadline for the payment of contributions without having to pay default interest, is determined according to the number of active workers on your payroll and the last two digits of your NIT (The verification digit should not be taken into account) .

Contributors with more than 200 contributors Article 1Contributors who have less than 200 contributors – Article 2
Last two digits of the NIT or identification documentexpiration business dayLast two digits of the NIT or identification documentexpiration business day
00 to 101st00 to 081st
11 to 232nd09 to 162nd
24 to 363rd17 to 243rd
37 to 494th25 to 324th
50 to 625th33 to 405th
63 to 756th41 to 486th
76 to 887th49 to 567th
83 to 998th57 to 648th
65 to 729th
76 to 7910°
80 to 8611th
87 to 9312th
94 to 9913th

The update can be done through the Registration and Contributions area, on the Comfenalco Valle hotline, by written communication or through our Web Portal through the Contact Us section. You must report the following information: Identification, Name, Address, Neighborhood, Telephone, City, email and cell phone.

Not only ordinary, fixed or variable remuneration, but also everything that the worker receives in money or in kind as direct consideration for the service, whatever the form or denomination adopted, such as bonuses, bonuses, habitual bonuses, value of the supplementary work or overtime, value of work on mandatory rest days, percentage of sales and commissions. (Substantive Labor Code art. 127 Subrogated by Art. 14 Law 50/90).

It is a set of activities whose purpose is to verify the correct and timely affiliation of workers to the Family Compensation Fund, the liquidation bases, the timely payment of parafiscal contributions and the information related to the family subsidy in money (article 4 of the Decree 562 of 1990).

Sending the information is a legal obligation of the employer and its non-compliance may lead to expulsion from the Family Compensation Fund, as established in Paragraph 4 of Article 3, Chapter II of the Regulations for the Suspension, Disaffiliation or Expulsion of Employees. Affiliates to the Family Compensation Fund of Valle del Cauca Comfenalco Valle delagente:

 (...) f Refusal of the company to send the information related to the payroll and documents required by the Fund or not allowing its review at its headquarters, (Article 2.2.7.2.3.5 Decree 1072 of 2015).

It is the breach that generates when there is affiliation, the self-assessment is not generated, accompanied by the respective payment of the Parafiscal Social Protection contributions within the terms established in the current legal provisions.

It is when there is a lower value declared and paid in the self-assessment of contributions compared to the contributions that the contributor was effectively obliged to declare and pay, as ordered by the Law.

It is the breach of the obligation to affiliate or affiliate to one or more of the subsystems that make up the Social Protection System and as a consequence of this, not having declared or paid the respective parafiscal contributions, when the obligation arises in accordance with the legal provisions. current.

Request the transfer of contributions by mail servicioalcliente@comfenalcovalle.com.co, indicating the identity card of the worker(s), the Caja to which they belong, period paid, quoted value.

Request the transfer of contributions by email servicioalcliente@comfenalcovalle.com.co, indicating the periods paid and the Compensation Fund to which they are affiliated.

No, according to article 15 of Law 21 of 1982 (territoriality), a company can only be affiliated with a Compensation Fund in the Department where it generates its payroll.

It is a set of activities whose purpose is to verify the correct and timely affiliation of workers to the Family Compensation Fund, the liquidation bases, the timely payment of parafiscal contributions and the information related to the family subsidy in money (article 4 of the Decree 562 of 1990).

Request via email servicioalcliente@comfenalcovalle.com.co the modification of the type or number of the document, indicating the number of the return where the contribution was canceled by the worker, the number or type of the wrong document and the correct one.