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Frequently asked questions and answers
First, the company you work for must be linked to Comfenalco Valle. Subsequently, you must fill out the worker affiliation form, seal it in the company and attach the documents required for your affiliation and that of your beneficiaries.
Worker)
Copy of identity card: Under 18 years of age.
Copy of the citizenship card or foreigner's card: Over 18 years of age.
Spouse / Partner
Copy of identity card: Under 18 years of age.
Copy of the citizenship card or foreigner's card: Over 18 years of age.
Copy of the marriage civil registry if they are married.
Sworn statement of the affiliation form if they live in a free union.
Certificate from the company where the spouse or partner works, with salary and Fund to which they are affiliated.
Children / Stepchildren
Copy of the birth certificate to demonstrate kinship with the worker.
Copy of identity card: Under 18 years of age.
Copy of the citizenship card or foreigner's card: Over 18 years of age.
Sworn statement of the affiliation form, confirming whether or not he receives a family subsidy for the step-child(ies), by another Compensation Fund.
Custody issued by a competent entity (except stepchildren with single parentage or when they are orphans of father or mother, in this case present a death certificate).
Original certificate of schooling for the current year, issued by an officially approved educational establishment: Over 12 years of age.
Siblings (Must be orphans of both parents)
Copy of the birth certificate of the worker and his brother, to demonstrate kinship.
Copy of identity card: Under 18 years of age.
Copy of the citizenship card or foreigner's card: Over 18 years of age.
Copy of the civil death records of both parents.
Sworn statement of the affiliation form, where it indicates the economic dependence of the brother.
Original certificate of schooling for the current year, issued by an officially approved educational establishment: Over 12 years of age.
Parents (They must be economically dependent on the worker and not receive any salary, pension or income)
Copy of the worker's birth certificate to demonstrate kinship with the parents.
Copy of the citizenship card or immigration card.
Sworn statement of the affiliation form, indicating the financial dependence of the parent(s) and not receiving any salary, pension or income.
Disabled Children, Stepchildren, Siblings and Parents (No Age Limit)
Certificate of disability or reduced physical capacity that prevents them from working, issued by the competent entity.
Adoptive children, as long as the modified Civil Registry of Birth has been presented, in which the name of the parent(s) adopting the minor appears, have the same rights and duties as children. natural.
It can be claimed at service points or in the Registration and Contributions area of each of our administrative headquarters
From the moment of your affiliation, you will be able to access the different services offered by your Comfenalco Valle Family Compensation Fund.
The legal regulations in force only allow the worker to register as beneficiaries his children, his spouse or permanent partner, the parents (who do not receive income or are pensioners) who are financially dependent on him and siblings who are orphans of both parents.
- If it has not been cashed within six months after the check is issued, as long as it has not been issued for more than three years, you must present the check(s) together with a letter of request to reissue them.
- If it has not been charged for deterioration and it has not exceeded three years since it was issued, you must deliver it along with a letter requesting its reissue.
- If it is due to loss, you must submit a letter indicating the request and attaching the corresponding complaint to the competent authority.
- In all cases, the requested documentation must be presented in the Registration and Contributions area of the nearest Administrative Headquarters.
You must send to the Registry and Contributions of the nearest Administrative Headquarters, a photocopy of the new identity document, in which the name and identification number of the worker must be written at the top of the copy.
The update can be done through the Registration and Contributions area, on the Comfenalco Valle hotline, by written communication or through our Web Portal through the Contact Us section. You must report the following information: Identification, Name, Address, Neighborhood, Telephone, City, email and cell phone.
You must request the affiliation form as a pensioner at our offices. If you are in Cali, go to carrera 6 # 6-36, fill it out and attach a copy of your ID, the last two payment slips. After being affiliated you can add to your family group.
Employers are obliged to make the payment of contributions to the Social Protection System, through the Integrated PILA Contribution Settlement form and on the established dates. The maximum deadline for the payment of contributions without having to pay default interest, is determined according to the number of active workers on your payroll and the last two digits of your NIT (The verification digit should not be taken into account) .
Contributors with more than 200 contributors Article 1 | Contributors who have less than 200 contributors – Article 2 | ||
Last two digits of the NIT or identification document | expiration business day | Last two digits of the NIT or identification document | expiration business day |
00 to 10 | 1st | 00 to 08 | 1st |
11 to 23 | 2nd | 09 to 16 | 2nd |
24 to 36 | 3rd | 17 to 24 | 3rd |
37 to 49 | 4th | 25 to 32 | 4th |
50 to 62 | 5th | 33 to 40 | 5th |
63 to 75 | 6th | 41 to 48 | 6th |
76 to 88 | 7th | 49 to 56 | 7th |
83 to 99 | 8th | 57 to 64 | 8th |
– | – | 65 to 72 | 9th |
– | – | 76 to 79 | 10° |
– | – | 80 to 86 | 11th |
– | – | 87 to 93 | 12th |
– | – | 94 to 99 | 13th |
The update can be done through the Registration and Contributions area, on the Comfenalco Valle hotline, by written communication or through our Web Portal through the Contact Us section. You must report the following information: Identification, Name, Address, Neighborhood, Telephone, City, email and cell phone.
Not only ordinary, fixed or variable remuneration, but also everything that the worker receives in money or in kind as direct consideration for the service, whatever the form or denomination adopted, such as bonuses, bonuses, habitual bonuses, value of the supplementary work or overtime, value of work on mandatory rest days, percentage of sales and commissions. (Substantive Labor Code art. 127 Subrogated by Art. 14 Law 50/90).
It is a set of activities whose purpose is to verify the correct and timely affiliation of workers to the Family Compensation Fund, the liquidation bases, the timely payment of parafiscal contributions and the information related to the family subsidy in money (article 4 of the Decree 562 of 1990).
Sending the information is a legal obligation of the employer and its non-compliance may lead to expulsion from the Family Compensation Fund, as established in Paragraph 4 of Article 3, Chapter II of the Regulations for the Suspension, Disaffiliation or Expulsion of Employees. Affiliates to the Family Compensation Fund of Valle del Cauca Comfenalco Valle delagente:
(...) f Refusal of the company to send the information related to the payroll and documents required by the Fund or not allowing its review at its headquarters, (Article 2.2.7.2.3.5 Decree 1072 of 2015).
It is the breach that generates when there is affiliation, the self-assessment is not generated, accompanied by the respective payment of the Parafiscal Social Protection contributions within the terms established in the current legal provisions.
It is when there is a lower value declared and paid in the self-assessment of contributions compared to the contributions that the contributor was effectively obliged to declare and pay, as ordered by the Law.
It is the breach of the obligation to affiliate or affiliate to one or more of the subsystems that make up the Social Protection System and as a consequence of this, not having declared or paid the respective parafiscal contributions, when the obligation arises in accordance with the legal provisions. current.
Request the transfer of contributions by mail servicioalcliente@comfenalcovalle.com.co, indicating the identity card of the worker(s), the Caja to which they belong, period paid, quoted value.
Request the transfer of contributions by email servicioalcliente@comfenalcovalle.com.co, indicating the periods paid and the Compensation Fund to which they are affiliated.
No, according to article 15 of Law 21 of 1982 (territoriality), a company can only be affiliated with a Compensation Fund in the Department where it generates its payroll.
It is a set of activities whose purpose is to verify the correct and timely affiliation of workers to the Family Compensation Fund, the liquidation bases, the timely payment of parafiscal contributions and the information related to the family subsidy in money (article 4 of the Decree 562 of 1990).
Request via email servicioalcliente@comfenalcovalle.com.co the modification of the type or number of the document, indicating the number of the return where the contribution was canceled by the worker, the number or type of the wrong document and the correct one.
Remember that if you have made the contributions through the operator MI PLANILLA.COM you can make your monthly contributions using the same return number or bank reference by changing the contribution period and without having to generate your assisted return again.
Always keep in mind the payment deadline according to the last 2 digits of the ID as follows:
According to decree 1670 of 2007 | |
Payments to social security must be made on the following dates through the Integrated Contribution Settlement Form (PILA) | |
Last business day of payment | Last two digits of the ID |
1 | 00 to 07 |
2 | 08 to 14 |
3 | 15 to 21 |
4 | 22 to 28 |
5 | 29 to 35 |
6 | 36 to 42 |
7 | 43 to 49 |
8 | 50 to 56 |
9 | 57 to 63 |
10 | 64 to 69 |
11 | 70 to 75 |
12 | 76 to 81 |
13 | 82 to 87 |
14 | 88 to 93 |
15 | 94 to 99 |
In the case of not paying before or on the stipulated date, you can go to the bank and make the contribution on the second business day after the contribution deadline has passed or, failing that, you must enter through the website www.miplanilla.com and pay your assisted contribution return according to the instructions given in previous months.
If you have any questions or if your payroll number does not appear in the bank, you should call the free line 018000117006
The Integrated Settlement Form of Contributions to the Social Protection System is a mechanism that allows the integrated payment of contributions to Social Security (Health, Pension, Occupational Risks) and other parafiscal (Family Compensation Fund, Sena, ICBF, ESAP and Ministry of National Education) through electronic funds transfers, using the integrated Contribution Settlement form in electronic format over the Internet.
The objective is to facilitate the monthly process of the contributors, since it will avoid filling out a form for each administrator and an individual payment process, to replace them with the filling out of the electronic form that allows the integrated payment.
In this way, significant savings are achieved for the contributors, represented in the optimization of the time of the messengers in charge of collecting the forms in each administrator and paying in the banks, the time of the payroll assistants who currently fill out the payment forms and the procedures and costs of the treasury and accounting processes for the settlement and registration of each of the different contributions.
The contributors, the managing entities intervene; Information operators and Financial operators.
The managing entities are the EPS; the Pension Funds; the ARPs; the Family Compensation Funds; The Colombian Institute of Family Well-being, ICBF; the National Learning Service, SENA; which provide a service to workers.
The financial operator is the banking entity that is in charge of the transactions of the contributors for payment of the single return.
The Education and Culture courses are for people affiliated and not affiliated with the Comfenalco Valle Delagente compensation fund and have a defined cost taking into account their affiliation category.
The ticket office for cultural events is delivered through the page boletasdelagente.com
In Systems Courses and Continuing Education:
The person can go to the Continuing Education and Systems Course module on the 1st floor of the C PEC Delagente tower, with the original identity document and it is issued no later than three business days, the student can also generate it through the platform Please make use of the credentials assigned at the beginning of the course, otherwise the student can send their certificate request to asesorpec@comfenalcovalle.com.co
Technical careers:
Technical or nursing programs that are not current will be processed in the Education and Culture Area of tower C, 2nd floor, the complete data, name, ID, program and contacts are taken to search for information, the cost of the certificate is $ 10,000 pesos , It can also be requested virtually by sending an email with all the information of the graduate, attaching a copy of the diploma or degree certificate in order to verify the information in our system to the email amdiaz@comfenalcovalle.com.co or by calling 3206323461.
School:
These requests will be processed with the Academic Secretariat of the Colegio-Torre C-2º Piso, the user provides the complete data; name, surname, identity document number, date of completion of studies, cycle and day, that you wish to certify, so that the written order of the value to be paid for the Certificate or Evidence of Study is delivered. This payment must be made in tower C 1st floor in the CIS (Comprehensive Services Center)
Once the payment has been made, the user must deliver the proof of payment to the Academic Secretary so that the required document is issued, three (5) business days after the payment made. The active student Categories A and B in the Institute does not cancel the established values; But the students who have withdrawn, the unaffiliated and the graduated students do pay. It can also be requested virtually by email at amdiaz@comfenalcovalle.com.co or by calling 3165254746 3206323461.
Arts and crafts:
You can request the certificate in person at Calle 5 No 6-63 Torre C, 2nd floor, Area of Education and Culture or by phone at 8862727 ext. 2264 or 2328, indicating the name of the course I took, the information is verified and the certificate is delivered within 3 business days. The courses carried out through the Edugente platform can also be downloaded by the user, once the course has been completed and the satisfaction survey completed.
The promotion or enrollment dates for the Comfenalco Valle Education Institute are in the month of January and July of each year.
The dates of promotion or enrollment of the Cali and Regional Labor Technical programs are always as follows:
PERIOD A: from December to February.
PERIOD B: from June to August.
As of 2017, the online form was implemented through the website to apply for the School Kit, which is enabled in the middle of the year.
The application exercise for the School Kit is carried out through the platform designated for this purpose, said information is published through our communication media.
All the programming aimed at children and adolescents can be found on the boletasdelagente.com page.
Los buses salen a Yanaconas desde la plazoleta de mercurio calle 6 con carrera 9 en Cali, los sábados, domingos y festivos a las 8:30 a.m. y a las 10:30 a.m. Se despachan a medida que se van llenando.
No, porque la Caja de Compensación Familiar es independiente de los servicios de salud.
Los afiliados a la Caja de Compensación Familiar y los no afiliados pueden ingresar alimentos a los centros recreacionales como parte de un beneficio para que puedan disfrutar de su día recreativo con nosotros.
Comfenalco Valle Delagente no ofrece transporte directo a Cartago, no obstante, del Terminal de Transportes salen buses que ofrecen el recorrido desde Cali a Cartago con un valor promedio de $30.000 por trayecto.
Yeah. Click here to see the rates.
El Hotel y Centro Recreacional Yanaconas cuenta con habitaciones en acomodación desde 1 hasta 6 personas. La habitación consta de: Servicio de baño privado con agua caliente, TV de 14” con señal de DIRECTV, closet y minibar.
Se puede realizar pre reserva telefónicamente en la línea (602) 8862727 opción 2, la reserva solo se hace efectiva en el momento del pago el cual se debe realizar antes de llegar al hotel.
There is no restriction and charges will be made according to your category of affiliation to the box.
You can make a reservation and electronic payment on the page hotelesdelagente.comfenalcovalle.com.co . También puede hacer la reserva por el canal telefónico en la línea (602) 8862727 opción 2.
Si. No obstante Comfenalco Valle Delagente no cuenta con transporte programado para estos días a menos que se traten de grupos mayores a 20 personas y se cobra el transporte.
Sí, siempre y cuando porte su manilla para los alojados y para el pasadía se debe informar en taquilla o al guarda de seguridad. Comfenalco Valle Delagente no se hace responsable de cualquier incidente que se presente fuera de sus instalaciones.
The entry of alcoholic beverages and psychoactive substances is not allowed.
- Having a household formed by one or more people who make up the same family nucleus.
- The income of the family group must not exceed four (4) SMMLV.
- Not owning a home, in the case of buying a new or used home.
- Be the owner of the lot or terrace, free of domain limitations, resolution conditions, embargoes or encumbrances, in cases of construction on your own site.
- Be the owner of a home with basic deficiencies such as structure, floors, roofs, etc., free of domain limitations, resolution conditions, embargoes or encumbrances, in addition to having the construction declared by public deed and duly registered, in the case of a subsidy for improvement.
- Not having previously been a beneficiary of a family housing subsidy from the Compensation Fund, Inurbe, Forec, Banco Agrario, Caja Agraria, Focafé, Caja Militar, Fonvivienda or credit from the ICT (Instituto de Crédito Territorial).
- Accredit community mother status through a document issued by the ICBF (Colombian Institute of Family Welfare), if applicable.
- Documents to apply for the family housing subsidy
From the website www.comfenalcovalle.com.co, the form can be downloaded and printed, you will also find the instructions to fill out the form, or in our housing offices located in the regional ones you will be advised and the form will be delivered to the applicant. - Fill out the form in its entirety without amendments, without blank spaces.
- Photocopy of the citizenship certificate of the adults, birth certificate of the minors, civil marriage certificate or proof of de facto marital union.
- Labor certification issued by the employer dated no more than 30 days.
- Prior savings certificate issued by the entity or entities where you have these resources, with an issue date not exceeding 30 days.
- Approved mortgage credit certificate.
- Additional documents, for special cases: Certification of ICBF as a community mother with an issue date of less than 30 days, Medical certification of physical or mental disability issued by the treating doctor, Certification of economic dependency (adults who do not work), where State that you are economically dependent on the affiliated worker, declaration before a notary of the status of female or male head of household
Monday to Friday from 7:30 a.m. to 12 p.m. and from 1:45 p.m. to 6:00 p.m.
- You must be a member of the Family Compensation Fund Comfenalco Valle delagente.
- Not being applied for a housing subsidy by any entity
- If you are applying for a housing subsidy, through an entity, you can only request mobilization of severance pay or cancellation of programmed savings if you renounce said process.
- In the event of having been awarded a housing subsidy through this Compensation Fund, the payment of said subsidy must have been made to the construction company or bidder where the property was purchased. To certify it, you must present peace of mind from the builder or bidder.
- For the mobilization of layoffs, you must bring an original certification from the entity where your layoffs are immobilized, valid for thirty (30) days, specifying the name and ID number of the holder, amount immobilized, date of immobilization and the fact that they are immobilized in the name of the Comfenalco Valle compensation fund.
- To cancel a programmed savings account, you must bring an original certification from the entity where you have said savings, valid for thirty (30) days, specifying the name and identification number of the owner, the amount saved, and the opening date.
The beneficiaries of the Family Compensation Funds may apply the subsidies granted by them, within the plans eligible for this purpose, for the acquisition of a new home, or for construction on their own site, or improvement, provided that the maximum value of the Home of Social Interest (VIS) does not exceed the amount equivalent to one hundred and thirty-five current legal monthly minimum wages (135 smlmv), in the case of real estate located in urban areas and does not exceed seventy current monthly legal minimum wages (70 smlmv), for properties located in rural areas, it also has national coverage.
Only workers who are beneficiaries of the Family Cash Subsidy must activate the Services Card, by contacting our customer service line in Cali (2) 8862727 or the national toll-free line 01 8000 93 85 85 option 1, dial Zero (0) to get started, then option 1 (Activations) and follow the instructions.
You must contact our customer service line in Cali (2) 8862727 or the national toll-free line 01 8000 93 85 85, option 1, then dial zero (0) to start, dial 2 for (Transactions), select option 4 , block your card and go to any of the administrative headquarters of Registration and Contributions in the department
Cali: Calle 5 N° 6-63 Tower C First Floor
Palmira: Calle 31 Nº 29-54, Buga: Calle 7 Nº 11-27
Tuluá: Carrera 31 Nº 26-36 Local 102-103
Cartago: Calle 12 No. 2-48.
Buenaventura: Calle 4 Nº 4-28)
Pay the value of $5,000 and request the reissuance of the service card.
You must go to any of the administrative offices of Registration and Contributions in the department with the Services Card to be corrected and a photocopy of the identity document, to make the correction and issue you the new card at no cost:
Cali: Calle 5 N° 6-63 Tower C First Floor
Palmyra: Calle 31 Nº 29-54
Buga: Calle 7 Nº 11-27
Tuluá: Carrera 31 Nº 26-36 L. 102-103
Cartago: Carrera 4 No. 12-75 L. 2
Buenaventura: Calle 4 No. 4-28
The money loaded on the Service Card can be used for purchases or withdrawals, according to the agreement with the following establishments:
- Almacenes Éxito: Purchase and withdrawal.
- Olímpica and La Galería: Purchase and withdrawal.
- Servibanca green network: Withdrawal.
- Jumbo Warehouses: Purchase.
- Via Baloto: Withdrawal.
- Superinter: Buy.
- Totto: Buy.
- Comfenalco drugstores: Buy.
- Surtifamiliar SA: Purchase.
- Stores 14: Buy
Observation: Withdrawals can be made in the Green Network of Servibanca and Vía Baloto.
Yeah. The companies will be sent the form in a PDF file, to the email registered in the PILA, with the information of workers and liquidated subsidies that were subject to the charge on the Services Card.
- Cali: Calle5 N° 6-63 Tower C, 1st floor.
- Palmyra: Calle 31 No. 29-54.
- Buga: Calle 7 Nº 11-27 Floor 2.
- Tuluá: Carrera 31 Nº 26-36 Local 102-103.
- Cartago: Carrera 4 Nº 12-75 Local 2.
- Buenaventura: Calle 4 No. 4-28.
The nearest office is assigned according to the address of residence of the affiliate and his family group, avoiding unnecessary travel and providing comprehensive care and greater comfort. All the offices have the necessary administrative infrastructure that will allow you to request the services derived from the consultation, all in one place.
As long as the worker remains active before our EPS, the regulations establish that the company must assume the payment with the respective default interest for the periods in which the novelty was not presented and in case of not doing so, it will present delinquency for said periods.
Updating can be done through the Registration and Contributions area by telephone, over the counter, by written communication or through our page through the contact us icon.
It can be claimed at the service points of each of our offices or directly in the Registration and Contributions area.
It must be claimed directly at the Registration and Contributions windows located in Tower C from Monday to Friday from 7:30 a.m. to 5:30 p.m.
It is done through a letter in which you request the change and explain the reasons why you want to be transferred. The letter must be delivered to your current care location.
Request the transfer by letter informing the address, telephone number and city where the user to be transferred will live, attach: copy of ID and ID of the contributor.
These are the requirements:
- If the transfer is requested to Valle del Cauca, they will be delivered in Registration and Contributions.
- If the transfer is requested to Bogotá, Medellín or Armenia, it will be delivered to Mrs. Maribel Roa in tower A, 7th floor.
- If it is for Buenaventura or other cities not included in the previous items, they will be delivered to the PAC (Customer Service Point) in Tower B or Tower C, 1st floor.
Legal Companies.
- Copy of Ruth
- Photocopy of identity document of the Legal Representative.
- Certificate of the Chamber of Commerce issued with a date not exceeding ninety days, (Non-renewed Commercial Registration is not accepted. The NIT of the company must be reported in the chamber and commerce certificate).
Employers natural persons
- Photocopy of the identity document of the Employer and/or Rut
Note: They must be affiliated as contributors to the General System of Social Security in Health in the contributory regime. Includes farm workers, family drivers, nursing assistants with home care and domestic employees.
Natural persons who carry out commercial activities.
- Copy of the RUT.
- Photocopy of identity document of the Legal Representative.
- Certificate of the Chamber of Commerce issued with a date not exceeding ninety days.
Note: For companies with economic activities that require permits or authorizations issued by government authorities, they will be required at the time of affiliation (Transportation companies, Temporary service companies, Cooperatives, Collective affiliation associations, among others)
- Children under 3 months of age must present a Civil Registry or live birth certificate.
- Children under 7 years of age must present a Civil Registry of Birth and those over 7 years of age and those under 18 years of age must present a Civil Registry of Birth (to verify kinship) and an Identity Card.
- The requirements apply to adoptive children and an adoption certificate or certificate of delivery of the minor issued by the ICBF must be attached.
- Children with permanent disabilities and a certificate from the EPS with which they are affiliated or the competent entity must be attached in the case of disability qualification.
- Wife: Civil Registry of Marriage and copy of identity document extended to 150%.
- Partner: Citizenship card extended to 150% and letter of coexistence signed by the contributor and the partner.
- Parents: Copy of identity card extended to 150% and civil registry of the worker.
The same requirements that are requested for child beneficiaries apply, but the mother or biological father of the minor must be affiliated as beneficiary spouse or partner.
Applies to children of same-sex couples.
You can affiliate the grandchildren as beneficiaries in the family group if the biological mother or father of the minor is affiliated as a beneficiary child of the contributor (applies to children under 25 years of age).
Minors under 18 years of age handed over to legal custody by the competent entity can be affiliated as a beneficiary in the family group.
Siblings under 25 years of age as a result of the death of their parents, must present the death certificate of the parents or declarations signed by the contributor regarding the absence of their parents.
Pensioners will advance the affiliation and report news directly to the EPS by filing the affiliation form at the different comprehensive care points, for which they must attach a copy of the extended ID to 150% and a copy of the pension resolution delivered by the pension entity.
The contributor can make the change of EPS, it is not grounds for refusal of transfer because the delay registered will be in the name of the employer and not the employee, he must meet the transfer conditions for which one of our commercial advisors will carry out all the monitoring in data validation.
The independent contributor is responsible for making the withdrawal novelty report when he does not meet the conditions to continue contributing; You will have five (5) calendar days of the following month to report withdrawal news from the immediately previous month, once this period passes you must assume the payment of the contribution for the full month.
If your affiliation is as an independent, you will be able to use the services from the moment you make your first contribution to the EPS.
If you are affiliated as a dependent worker, in the first month of affiliation you will be able to exclusively access the emergency service; As of the month and once the first contribution has been made by your employer, you will have access to the other services of the Mandatory Health Plan.
If you or one of your beneficiaries presents an emergency situation, that is, an alteration of physical and/or mental integrity, caused by a trauma or by an illness that generates a demand for immediate medical attention, you must go with your document of identification or affiliation card to the EPS, to the emergency network that the EPS has contracted for care.
You will find the emergency network published on the website: www.comfenalcovalle.com.co link health. or receive information through the telephone line 3865300 or 018000-413501 (24 hours).
If you are in a remote place, please go to the nearest public network hospital.
You can directly schedule your general medicine and dental appointments, keep in mind that access to specialist appointments requires a referral from the general practitioner or a control order from the treating physician. Your appointment can be requested without leaving your home at (57+2) 3865300 or if you prefer you can use our green line located at the main office.
The affiliation card identifies you as a member of our EPS, however, it is NOT a required document at the time of the assignment or provision of the service, you can only access them with your identity document, since the rights are validated through the EPS information system.
Approach to request it with the assistant who is in the service module where you received the service.
We invite you to use the programs that we detail below, to which you and your family can access directly without medical referral or payment of moderator fees:
- Newborn Care Program.
- Growth and Development Program
- Vaccination: Expanded Program on Immunization
- youth program
- Family Planning Program for men and women
- Older Adult Program
- Breast and Cervical Cancer Early Detection Program
- Comprehensive care program for pregnant women
- Oral Health Preventive Care Program
- Visual acuity abnormalities detection program
- Other Promotion and Prevention activities (Attention to diseases of interest in public health)
- Be a worker affiliated with the Compensation Fund.
- Have authorization from the company for the payroll discount.
- Have ability to pay and payroll discount.
- Adequate credit behavior in risk centers.
Required documentation.
- Completed credit application.
- Employment letter valid for no more than 30 days.
- Photocopy enlarged to 150 of the citizenship card.
- Payroll stubs for the last two months.
The rates vary according to the term and risk profile; however, they are very competitive against the financial sector.
The approval in normal conditions that do not require additional clarifications in the analysis, is delayed in a maximum period of 3 days.
The fact of having peace and safe does not guarantee that the credit will be approved because this depends on the criteria of the risk area that makes the decision.
Yeah. We buy current financial portfolios seeking to unify them with the aim of improving people's cash flows and allowing them a better quality of life.
We do not have this line of credit since our credits are for a maximum of 60 months, therefore you must go to a Financial Institution that handles mortgage loans.
We currently do not have this line of credit. We lend you as Free Investment and you give the address according to your need.
Yeah. We buy current financial portfolios, without variation in our rate, with the aim of improving people's cash flows and allowing them a better quality of life.
Comfenalco Valle delagente does not charge for this concept.
No penalty is charged for prepaying a credit.
The office hours of the Comfenalco Valle Employment Agency are:
Cali: Monday to Friday from 7:30 a.m. to 11:30 a.m. and from 1:30 p.m. to 4:30 p.m.
Regional: Monday to Friday 7:30 a.m. to 12:00 p.m. (Customer Service) 1:30 p.m. to 6:00 p.m. (Intermediation and referral activities)
To see the headquarters do Click here
Application requirements:
- Being currently unemployed for any reason and not having any source of income.
- Having made contributions for one continuous or discontinuous year to a Family Compensation Fund during the last three years for dependents and two continuous or discontinuous years in the last three years for independents.
- Register in the authorized employment centers belonging to the employment service network and develop the Employability route.
- Carry out the training programs to which they are referred by the Employment Agency and comply with the terms provided by the regulations of the National Government.
Documents to attach:
- Certificate of contributions to the Compensation Fund certifying the work history (Date of entry, Date of Retirement) and if you received a family subsidy, attach the name and document of the beneficiaries. The foregoing only if your quote has been made in a Box different from Comfenalco Valle.
- Contribution Form showing the number of days contributed within the last three years, for a period of at least 360 days if you were a dependent worker and/or 720 days if you were independent.
- If your affiliation to the Compensation Fund has been made directly in Comfenalco Valle, it is NOT necessary to attach the certificate mentioned in point No. 1.
- Photocopy of the applicant's citizenship card.
- Certificate of termination of the last employment relationship or contract (entry date, retirement date, salary and position held).
- Certificate of registration to the Public Employment Service (This can be downloaded on the platform employmentservice.gov.co) once your resume is filled out to 100%.
- Pension Certificate and EPS (No more than 5 calendar days).
- EPS Retirement Certificate specifying whether you are RETIRED, SUBSIDIZED, BENEFICIARY or LABOR PROTECTION. (This certificate is issued directly in the EPS, at the time of delivery of the documentation the certificate must not be older than 5 days of Issue).
- Documentation will not be received if the EPS certificate has a CONTRIBUTING ASSETS or INTEGRAL COVERAGE status.
- Fill out the single application form for the Unemployment Protection Mechanism (This is completed in person at the Employment Management and Placement offices of Comfenalco Valle de lagente.
- If you received family allowance for children, you must submit:
- Civil registration of your children (0 to 7 years).
- Identity card (7 years and older)
- School Certificate (12 years and older)
- If you received family allowance for parents over 60 years of age, you must present:
- Photocopy of parent's ID.
- Civil registry of the applicant.