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Comfenalco Valle Delagente
User service office

Directory of User Service Offices EPS delagente

We are waiting for you at the user service office assigned to your IPS, to listen to you and attend to your requests. We are with you!
For more information, contact us at 602 4853530

Cauca's Valley

  • Information and guidance for EPS health procedures of the agent.
  • Filing of petitions, complaints, claims and congratulations.
  • Consultation of pending applications and closure to the different EPS processes
  • Accompaniment in the use of the medical authorization application

Points of Attention

Municipality Campus Address Office Hours
Cali Base Race 8 No. 52-164 Monday to Friday 8:00 a.m. to 11:00 a.m. and 1:00 p.m. to 4:00 p.m.
Cali North Av. 3N No. 45N-89 Monday to Friday 8:00 a.m. to 11:00 a.m. and 1:00 p.m. to 4:00 p.m.
Cali Cis Emcali Calle 5 # 6-63, Tower A, 2nd floor Monday to Friday 8:00 a.m. to 11:00 a.m. and 1:00 p.m. to 4:00 p.m.
Cali Cauca River Calle 75 A # 20-81 Centro Comercial Río Cauca Local 10 y 11, zona 2 Monday to Friday 8:00 a.m. to 11:00 a.m. and 1:00 p.m. to 4:00 p.m.
Cali CIS Vida Salud delagente Plan Complementario Especial Calle 5D No. 38A – 35 Piso 4, Torre 2 Monday to Friday 8:00 a.m. to 11:00 a.m. and 1:00 p.m. to 4:00 p.m.
MunicipalityAddressOffice hours
YumboRace 6 # 6-59
Belalcazar neighborhood		Monday to Friday 8:00 a.m. to 11:00 a.m. and 1:00 p.m. to 4:00 p.m.
JamundiRace 11 # 6-26
La Esmeralda neighborhood		Monday to Friday 8:00 a.m. to 11:00 a.m. and 1:00 p.m. to 4:00 p.m.
palmyraCalle 29 # 29-54Monday to Friday 8:00 a.m. to 11:00 a.m. and 1:00 p.m. to 4:00 p.m.
good luckCalle 8 # 2B-22Monday to Friday 8:00 a.m. to 11:00 a.m. and 1:00 p.m. to 4:00 p.m.

User Service Offices

MunicipalityCampusAddressOffice Hours
CaliHeadquarters CenterRace 8 # 7 – 10Monday to Friday 8:00 a.m. to 4:00 p.m. Continuous day
CaliCámbulos HeadquartersRace 42 # 7 – 69
Cambulos neighborhood		Lunes a viernes 8:00 a.m. a 11: 00 a.m. y 1:00 p.m. a 4:00 p.m

Risaralda

User Service Points

For more information, contact us at the National Line 01 8000 185 462

  • Information and Guidance for EPS health procedures of the agent.
  • Filing of petitions, complaints, claims and congratulations.
  • Consultation of pending applications and closure to the different EPS processes
  • Filing of disabilities
  • Membership management
  • Accompaniment in the use of the medical authorization application
MunicipalityAddressOffice Hours
ApiaCalle 11 No. 7-44Tuesday to Friday 8:00 a.m. to 11:00 a.m.
and 1:00 p.m. to 4:00 p.m.
Saturdays 8:00 a.m. to 11:00 a.m. and 1:00 p.m. to 4:00 p.m.
SanctuaryRace 4 No. 6-04Tuesday to Friday 8:00 a.m. to 11:00 a.m.
and 1:00 p.m. to 4:00 p.m.
Saturdays 8:00 a.m. to 11:00 a.m. and 1:00 p.m. to 4:00 p.m.
CeliaRace 2 No. 5-62Tuesday to Friday 8:00 a.m. to 11:00 a.m.
and 1:00 p.m. to 4:00 p.m.
Saturdays 8:00 a.m. to 11:00 a.m. and 1:00 p.m. to 4:00 p.m.
dosquebradas

Calle 18 # 19-123 Barrio Santa Monica

Monday to Friday from 8:00 a.m. to 11:00 p.m. and 1:00 p.m. to 4:00 p.m.

User Service Offices

MunicipalityAddressService hours
PereiraAvenida 30 de Agosto # 42-65Monday to Friday from 8:00 a.m. to 11:00 p.m. and 1:00 p.m. to 4:00 p.m.
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