Comprehensive Management System
We are a corporation led by processes that contribute to the well-being of the affiliated population and the community in general, through services framed in the Family Subsidy System and aimed at satisfying their needs.
We support ourselves in the management of risks and opportunities, in the continuous and technological improvement of processes, the management of human talent and the permanent monitoring of the voice of the client.
We are certified by SGS Colombia SAS in the following quality standards: ISO 9001:2015, NTC 5555:2011, NTC 5580:2011 and NTC 5581:2011 in the Cali and Buenaventura Regions.
Certifications:
CO19/8730
CO19/8729
CO19/8728
CO21/962672
Services certified under ISO 9001:2015
- Provision of Entertainment, Hotel and Yanaconas Recreational Center services.
- Library service provision (Cali).
- Provision of the Management and Placement Agency service (Cali).
Certified Education Service under NTC 5555:2011
- Comfenalco Valle Delagente Education Institute in Cali and Buenaventura.
Education Services certified under NTC 5580:2011
- English Academic Program for levels A2, B1, B2 and C1 (Cali).
- English Academic Program for levels A1, A2, B1 and B2 (Buenaventura).
Education Services certified under NTC 5581:2011
- Technical Labor Program by Competencies in Port Agent (Buenaventura).
Quality politics
Comfenalco Valle Delagente contributes to the social well-being of the affiliated population (workers, families and companies) and the community in general, through the provision of services framed in the Family Subsidy System, aimed at satisfying their needs and the applicable requirements of our concerned parties. For this, it relies on the management of risks and opportunities that affect its activity and its environment, on the continuous and technological improvement of processes, the management of human talent and the permanent monitoring of the voice of the client.
Security and health at work
Comfenalco Valle Delagente complies with provisions for safety and health at work. For general information on our stakeholders, the following documents can be found on this page for download: